Terms and Conditions

This page (read in conjunction with the documents referred to on it) details the terms and conditions ("Terms") on which we provide these digital services on the App. Please read these Terms carefully before using this App. You understand that by using the EstateIQ, you are deemed to have accepted these Terms, regardless of how you subscribe to or use the services of the App. These Terms of Service and various other policies are binding under relevant provisions of the Information Technology Act of 2000. In these Terms, the references to "you", "user", and "your", shall mean the end user/customer accessing the App, its contents, and using the services offered through this App. "We", "us", "our", and "EstateIQ App" shall mean Adaren Business Solutions.

1. User Account, Password, and Security: All information used for the Mobile App's registration process is kept secure and confidential. You are responsible for maintaining the confidentiality of the password and account, do not share these details with anyone. EstateIQ App cannot and will not be liable for any loss or damage arising from your failure to comply with this section.
2. Services Offered: EstateIQ provides internet-based protocols through the app (all such services, collectively, the "Service"). One such Service offers a secure, convenient, flexible way of controlling who has access to your building and when access is allowed. It also offers additional services such as enhancing the security framework within gated communities, collaboration among residents, and collection of fees and dues that are critical to maintaining infrastructure. EstateIQ makes payments convenient, and collections seamless.
3. Proprietary rights: You acknowledge and agree that the platform contains proprietary and confidential information that is protected by applicable intellectual property and other laws. Except as expressly authorized by EstateIQ App, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the service, in whole or in part. You also agree not to extract the code or reverse-engineer it in any way. Any attempt at hacking or unlawful use of the EstateIQ App can and will invite the maximum prosecution allowable under the law.
4. Privacy Policy: We have developed this Privacy Policy to protect your personal information and keep it confidential. By visiting Our App, you are accepting and consenting to the practices described in this Privacy Policy. The following Privacy Policy and Cookie Policy outlines the information we may process and how we may use that information to better serve you while using our App. Please review the following carefully so that you understand our privacy policy.
   1. Correspondence Information. Following are the various correspondence information that you are likely to provide when you access/ register for our service:
      1. Personal Information: Name, telephone, email id, address, and vehicle information.
      2. Location Information: This app collects location data to enable the Emergency Panic feature even when the app is closed or not in use. This data is NOT used for advertising/support ads.
      3. Account Information: Your account history on EstateIQ (without limitation); all request logs, transactions, communications, etc. as pertaining to only use of the EstateIQ app. We maintain this in encrypted form on secure servers. However, these details may be stored for regulatory and compliance purposes only. We do not allow unauthorized publishing or disclosure of users’ non-public contact or information.
      4. User IDs: Your usernames, email addresses, and other information used by you in relation to our Services.
      5. Shared Information: Fake/imposter information is not allowed on EstateIQ App.
   2. Technical and functional management of the Mobile App: When you use EstateIQ App, we also process technical data such as your IP address, device ID or MAC address, and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of the Mobile App, resolve technical difficulties, and provide you with the correct (prevent the transmission of spam, viruses, and/or unlawful, defamatory, obscene, or otherwise undesirable material or content) and most of all, up-to-date version of the app.
   3. Operational Use: This app collects location data to enable the Emergency Panic feature even when the app is closed or not in use. This data is NOT used for advertising/support ads. This is done only with the intent to improve your experience while using our services.
   4. Applicable law and procedure. We collect and store your correspondence Information to (a) comply with our obligations under the law, and (b) monitor your use of our Services to ensure your compliance with our Terms of Service for example to prevent fake profiles from being created.
   5. Cookie Policy. A cookie is a small text file that we place on your mobile device to enable various features of the mobile app. "Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our services to you. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected while using that cookie.